Frequently Asked Questions
Everything you need to know about shopping with The American Gringo.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you ship internationally?
Currently, The American Gringo ships to the United States, Canada, and Mexico. Shipping rates and delivery times vary by destination and are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order is shipped, you will receive an automated email containing your tracking link. You can also track your status directly through the 'Order History' section of your account.
Are your products covered by a warranty?
Yes, we stand behind the quality of our goods. All products come with a 1-year limited warranty against manufacturing defects. Please reach out to our service team for any quality concerns.